FAQs
Delivery
Several delivery options are available, they will be offered to you before payment:
- Local delivery with controlled temperature
Greater Montreal only between $12.50 to $21.20.
- Carrier, price calculated according to the weight of your final order.
We will always seek the best delivery times for our customers. Therefore, it is possible that the delivery company differs from one order to another.
We are not responsible for compliance with delivery times and the condition of the goods received. During busy periods, such as the Holidays, allow for additional delivery time.
pickup
The in-store pickup option is available before payment, this option
is free all year round during our opening hours at 4440-b rue
Saint Denis Montreal with no minimum purchase.
We will send you a
email to let you know when it is ready to be
recovered.
You can then choose the best time to come. You will just have
to mention your name, first name or your order number.
Wait to receive the email before coming.
Someone other than you must pick up the order , no problem, it
will simply have to tell us the name, first name associated with the order or the number
of this one .
Gift
No invoice in your package whether with delivery or in-store pickup.
To add a message:
Write your message in the "Add a note to your order" section located below your items in your cart before proceeding to payment.
Bill
The invoice will be sent to you automatically by email.
No copy of the invoice will be present in your package, whether in
pick-up or delivery.
Allergen
Possibility of trace in the product indicated without:
flour, eggs, cream, milk, hazelnuts, almonds, pecans
For any questions call us at 514-279-5923
Conservation
Store your chocolate at room temperature in a cool, dry place.
The use of a refrigerator is not recommended.
In summer, if you don't have air conditioning, you can always keep your chocolate in the refrigerator. To do this, place it in an airtight container. Remember to let it return to room temperature before eating it.